Customer Service Supervisor

Seekmi


No. 1 Service Marketplace in Indonesia

Job Description

  • Manage a team of approximately 5 Customer Support Agents
  • Mentor and help your team members to provide an exceptional customer experience, as measured through internal quality assessments and customer satisfaction surveys
  • Manage your team to complete projects that enhance the customer experience and growth of the business
  • Build a high-performing team that exceeds benchmarks in productivity and quality
  • Lead projects that will help Seekmi improve on an as needed basis
  • Help plan for the future and growth of the SeekMi Customer Support Center
  • Obsess over your team to drive positive morale
  • Experience working with small business owners
  • Willing to be flexible with your working hours.

A belief in helping small businesses grow across Indonesia.